Nick Kal
Business Manager - Infrastructure at Nous Infosystems
- Role
- Business Manager - Infrastructure at Nous Infosystems
- Location
- Edison, NJ, US
- LinkedIn followers
- 500 followers
About Nick Kal
ServiceNow Business Liaison | Bridging Technology and Business for Service ExcellenceServiceNow-focused Business Liaison skilled in aligning technology solutions with strategic business objectives. Dedicated to maximizing the value of ServiceNow by optimizing processes, enhancing collaboration, and driving service excellence. Business-Technology Alignment:Proven expertise in understanding business requirements and translating them into effective ServiceNow solutions.Collaborates closely with stakeholders to identify opportunities for process improvement and technology optimization within the ServiceNow platform. ServiceNow Implementation and Optimization:Extensive experience in implementing and customizing ServiceNow modules to meet specific business needs.Proficient in configuring workflows, developing business rules, and integrating third-party applications for streamlined operations and enhanced user experiences. Change Management and User Adoption:Drives successful change management initiatives by developing comprehensive training programs and providing ongoing support.Ensures smooth user adoption of ServiceNow solutions through effective communication, workshops, and tailored user experiences. Data-driven Decision Making:Leverages ServiceNow\'s reporting and analytics capabilities to derive actionable insights and drive data-driven decision-making processes.Monitors and analyzes key performance indicators (KPIs), enabling informed decisions and continuous improvement strategies. Strong Interpersonal and Communication Skills:Exceptional relationship builder and collaborator with cross-functional teams and senior stakeholders.Effectively communicates the value of ServiceNow, translating technical concepts into business terms for non-technical audiences.If you\'re seeking a ServiceNow Business Liaison with a deep understanding of the platform\'s capabilities and a track record of driving service excellence, let\'s connect and explore opportunities for optimizing your ServiceNow environment.
Experience
Business Manager - Infrastructure
Jan 2026 — Present
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.