Nick Jones

Second-Year Commerce Student at University of Virginia

Role: Certified Trainer at Chick-fil-A Restaurants
Location: Charlottesville, VA, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Certified Trainer
Chick-fil-A Restaurants
Oct 2021 — Present · Fredericksburg, VA, US
Demonstrated exceptional customer service by efficiently handling orders, resolving concerns, and ensuring a positive dining experience in a fast-paced environment.• Mentored trainees, providing constructive feedback and support to ensure adherence to high standards of service and operational efficiency.• Provided a positive work environment by uplifting the team and encouraging professional growth, which fostered a high employee retention rate.

Education

UVA McIntire School of Commerce
Bachelor of Commerce - BCom, Business/Commerce, General
2025

Contact information

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Work email
•••••@chick-fil-a.com
Personal email
•••••@•••••.com
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Current company

Chick-fil-A Corporate Support Center

Restaurants · 93K employees · Founded 1946 · Atlanta, Georgia, United States

At its Atlanta headquarters, known as the Corporate Support Center, Chick-fil-A, Inc. offers full-time careers in various fields such as Digital Transformation & Technology, Financial Services & Accounting, Enterprise Analytics, Restaurant Development, Early Talent Programs and more. Our team of more than 3,000 staff members tackles complex challenges every day — from restaurant design to food innovation, to infusing personalized service into digital spaces — all with the intent of supporting our owner-operators in delivering customer experiences defined by hospitality and care. Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by independent owner-operators in more than 3,000 restaurants across the United States, Canada, and Puerto Rico. In 2023, the company shared plans to expand by 2030 into Europe and Asia. Chick-fil-A owner-operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. The family-owned and privately held company was founded in 1967 by S. Truett Cathy.

chick-fil-a.com

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Experience

Certified Trainer

Education

UVA McIntire School of Commerce

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