Nick Jeanfils
IT Support Technician @Coursecareers
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WORK HISTORY
IT Support Technician @Coursecareers
US
Provision and troubleshoot Azure Virtual Machines (VMs), VNets, and Network Security Groups (firewalls). Provide support for the setup, configuration, and troubleshooting of the osTicket ticketing system/platform. Administer Active Directory basics, including user creation, role assignment, and security group management. Create and manage file share permissions on Windows Server to maintain data security and accessibility. Diagnose and resolve basic network issues to minimize downtime and improve overall network reliability. Demonstrate understanding of DNS fundamentals, effectively troubleshooting related issues and optimizing configurations.
ABOUT NICK JEANFILS
Hi my name is Nick looking to change careers
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