Nick Hostetter
Forward-thinking Director with expertise in strategic operations oversight and team leadership innovation.
- Role
- Senior Manager of Operations at Bullion International Group
- Location
- Oklahoma City, OK, US
- LinkedIn followers
- 500 followers
About Nick Hostetter
Leadership is not about being the most knowledgeable person in the room. It is about bringing out the best in others and creating a culture of continuous improvement.”I am a meticulous and solutions-focused operations executive with experience in driving innovative business strategies and delivering cross-functional team leadership within fast-paced environments. I am an intuitive leader with powerful competencies in optimizing operations while strategically allocating resources supported by operational excellence centers metrics, key performance indicators, root cause analysis, and corrective action plans. I have demonstrated expertise in implementing quality standards and formulating and delivering vibrant administrative practices.I am an articulate and performance-driven individual with skills in directing the development and delivery of cost-effective business solutions and high-impact projects to support organizational missions and maintain competitive advantage. I am highly proficient in collaborating with stakeholders and leaders to define areas of learning opportunities. I am an engaging communicator and negotiator with the capacity to forge solid relations with partners and build consensus.I am a consultative professional with outstanding expertise in mentoring business leaders on talent and organizational effectiveness initiatives to achieve business goals and resolve complex issues of policy, culture, and operations. I have the capacity to enhance and maintain awareness of new trends in the industry to improve product and service development.Following are some of the highlights of my career: Cost Reduction: 10% Service Delivery: 15% Increase Call Response: 80% Annual Savings:$320K Contract Negotiation: 21% SavingsLastly, I am able to adapt in today’s fast-paced environment by building relationships, thinking outside the box, demonstrating flexibility, and leveraging an innovative mindset. Want to know more about my experience, passion, areas of expertise, or the improvements I can make to your organization? n••••••••@gmail.com
Experience
Senior Manager of Operations
Oct 2024 — Present · Oklahoma City, OK, US
I provide strategic leadership to an ~150-member operations team, including associates, leads, supervisors, and managers, driving high-volume fulfillment and operational excellence. Overseeing all facets of operations spanning inbound receiving, quality control, and outbound fulfillment for seamless execution across ~$2B in annual revenue. Directing large-scale order fulfillment averaging 1M orders annually while implementing process improvements to elevate efficiency, service quality, and cost control.Highlights of accomplishment in this role include:Achieved a 25% labor cost reduction by driving process optimization and efficiency improvements.Accelerated throughput and operational performance by setting new fulfillment and receiving records within the first 30 days.Improved on-time shipping by +100bps and led integration of newly acquired wholesale unit into core systems and management tools
Education
Oklahoma City University
Bachelor of Science, Business Administration
Oklahoma Baptist University
Master of Business Administration (MBA)
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