Nick Holmes
Senior Director, Facilities and Maintenance @Super Star Car Wash
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WORK HISTORY
Senior Director, Facilities and Maintenance @Super Star Car Wash
EDUCATION
Wayland Baptist University
Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General
Texas Tech University
Bachelor of Science - BS, Hotel, Motel, and Restaurant Management
ABOUT NICK HOLMES
Senior Operations Executive with 26+ years leading multi-site facilities, maintenance, and technology operations across retail, healthcare, and hospitality environments. Managed $75M R&M and $32M capital programs while directing teams of 100+ technicians and managers.Strategic Operations Leadership: Expert in enterprise-level maintenance program development, crisis response, and operational transformation. Successfully led teams through hurricanes, civil unrest, and critical incidents while maintaining 24/7 operational continuity across 800+ locations.Technology & Systems Integration: Spearheaded zero-customization CMMS implementations using Dynamics Field Service. Achieved complete PCI DSS compliance transformation, eliminating millions in potential regulatory fines while establishing scalable inspection and training protocols.Workforce Development Excellence: Architected innovative three-tier technician leveling programs integrated with L&D systems, creating defined career progression pathways from technician to regional manager roles that improved retention and capability.Process Optimization & Innovation: Delivered operational efficiency breakthrough by commissioning staffing and downtime modeling that quantified direct versus indirect technician hours. Implemented redundancy and rapid emergency replacement systems for mission-critical equipment to maximize asset uptime performance.Regulatory Compliance Mastery: Maintained comprehensive compliance across DOE, OSHA, EPA, PCI DSS, Medicare/Medicaid, and ACHC standards. Built accountability cultures across dispersed field teams through structured procedures and performance management.83••••••68 | n••••••••@gmail.com
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