Nick Hills
Head of Support @Birdie
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WORK HISTORY
Head of Support @Birdie
London, GB
Birdie is the leading home healthcare technology platform that aims to radically transform the lives of older adults. Its all-in-one solution supports millions of care visits every month, equipping care providers with the tools they need to deliver better quality care and improve efficiency across most day-to-day operations. Birdie is B-Corp certified and was recently named as a top two Home Health Tech provider globally in the cohort of top 150 Most Innovative Digital Health startups by CB Insight in 2021.
ABOUT NICK HILLS
Experienced leader in the customer service and sales sector, specifically leading large teams in multi-channel phone and online services with a background in insurance and the travel sector. I drive results in KPI\'s, development and new processes for a better customer and employee experience.
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