Nick Drewry
Director Business Management & Incident Management @Colt Technology Services
Guildford, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2019 — Present
Director Business Management & Incident Management @Colt Technology Services
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London, GB
Responsible for Network Operations business management and the global incident and service request processes and functions
SKILLS
Business TransformationBusiness ProcessWide Area Network (Wan)Network AdministrationData CenterSlaPre-SalesService DeliveryOutsourcingStakeholder ManagementTeam LeadershipBusiness Process ImprovementService ManagementIncident HandlingService-Level Agreements (Sla)Program ManagementIT OperationsIT OutsourcingIT Service ManagementTeam ManagementChange ManagementItilCustomer ExperienceManaged ServicesPrince2TelecommunicationsProject Portfolio ManagementWanVendor ManagementProblem ManagementManagementLeadershipIncident ManagementProject Delivery
ABOUT NICK DREWRY
Director Business Management & Incident Management at Colt Technology Services
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