Nick Disalvo

Nick Disalvo

IT Director @City of New York

New York, NY, US
MOBILE NUMBERS
+15•••••••30

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WORK HISTORY

Feb 2007 — Present

IT Director @City of New York

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New York, NY, US

I\'m responsible for the Management and Leadership of the Enterprise Systems Group, which is comprised of application developers, systems administrators and infrastructure engineers. Our teams maintain multiple BMC Remedy systems that support FISA and OPA staff as well as representatives from over 100 additional NYC agencies. Additionally, we build, manage and enhance several home-built enterprise applications from the AR system toolkit.We also support the IBM Rational Suite which contains the ClearQuest SDLC platform (which served as the base for our home-grown Change Management, Defect Tracking and Purchasing systems) and ClearCase (providing a Software Configuration Management solution for the organization).We look after Enterprise testing tools including: MicroFocus Quality Center / Unified Functional Testing, IBM Lotus Notes Domino, and the following Enterprise Monitoring solutions: ipswitch Whats Up Gold, SolarWinds and BMC ProactiveNet / TrueSight.Additionally, the Enterprise Systems team features an Infrastructure sub-group that maintains the City-wide Timekeeping Infrastructure, which consists of over managed devices in over 600 buildings throughout the 5 boroughs and Upstate New York.

EDUCATION

1988 — 1992

Hofstra University

BS, Computer Science and MIS

1992 — 1996

Montclair State University

Post Graduate Study, Computer Science & Mathematics

2002 — 2004

British Computer Society

Masters Certificate, IT Service Management

SKILLS

LeadershipData WarehousingIT ManagementBusiness AnalysisItilIT OperationsSoftware DocumentationSdlcDisaster RecoveryVendor ManagementManagementIncident ManagementDatabasesIT TransformationTestingIT Service ManagementChange ManagementRequirements GatheringIT StrategySecurityEnterprise SoftwareEnterprise ArchitectureInfrastructureProject Management

ABOUT NICK DISALVO

Senior IT Manager with 30 years experience managing application and infrastructure teams in both the public and private sector, including large financial services institutions, international banks, brokerages, and telecommunications companies. Experienced in managing large-scale global infrastructure projects and implementations. Committed to maintaining the highest levels of certification within the ITIL framework.Specialties: ITIL Expert™ Certification

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