Nick Cooper
vCIO at Impact Networking | Driving Strategic IT Solutions for Business Growth | Aligning Technology with Client Goals
- Role
- Virtual CIO at Impact Networking, LLC
- Location
- Arlington Heights, IL, US
- LinkedIn followers
- 500 followers
About Nick Cooper
As a Virtual Chief Information Officer (vCIO) at Impact Networking, I partner with clients to align cutting-edge technology solutions with their business objectives, driving growth and operational excellence. With a focus on strategic IT planning, I oversee technology roadmaps, conduct Periodic Business Reviews, and ensure seamless service delivery for clients across diverse industries.My role involves collaborating with Technical Account Managers, Client Success Managers, and project teams to deliver tailored IT strategies that enhance efficiency, mitigate risks, and foster innovation. From onboarding new clients to managing long-term IT initiatives, I provide proactive guidance to help businesses stay ahead in a rapidly evolving digital landscape.Key strengths- Strategic IT leadership and 5-year roadmap development- Client relationship management and executive-level engagement- Expertise in cybersecurity, cloud solutions, network and server infrastructure- Driving measurable business outcomes through technologyLet’s connect to discuss how I can help your organization achieve its goals through innovative IT solutions!
Experience
Virtual CIO
Jul 2020 — Present · Lake Forest, IL, US
Serve as the primary IT strategist for multiple clients, developing 5-year technology roadmaps that align with business goals, resulting in improved operational efficiency and reduced downtime.Conduct Periodic Business Reviews with client executives, presenting key metrics (e.g, patching status, ticket resolution) and actionable insights to drive strategic decision-making.Oversee client onboarding and IT projects, collaborating with Technical Account Managers and Project Managers to ensure seamless service delivery and 100% client satisfaction.Provide proactive guidance on cybersecurity, cloud adoption, and compliance, leveraging Impact’s solution stack (e.g, KnowBe4, Proofpoint) to mitigate risks.Partner with Client Success Managers to identify upsell opportunities, contributing to increase in monthly recurring revenue for key accounts.
Education
DePaul University
BSIS, Information Systems
2002 — 2006
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