Nick Clarke

Retail Operations - Process and Policy Sme @Halfords

Stoke-On-Trent, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2024 — Present

Retail Operations - Process and Policy Sme @Halfords

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Stoke-On-Trent, GB

Responsible for building the end-to-end journey mapping and operationalization of all new or changing services process, policy or propositions launching to market across predominantly retail sites, including autocentres and fleet as required./Responsible for launching a LAN Network Hardware rollout across sites, including Retail and autocentres./Responsible for launching a WAN Network Hardware rollout across sites, including Retail and autocentres./Accountability for launching an IT SAP transfer to another data platform with minimal impact to trade./Journey mapped end-to-end process and implemented changes to minimise risk to operating profit./Project managing a rollout of headsets across retail estate, liaising with supplier and overseeing the launch of these into stores./Responsible for launching range changes and propositions across circa 390 retail stores

EDUCATION

2011 — 2014

University of Chester

Bachelor of Applied Science (BASc) 2:1, BSc Sport & Exercise Sciences

SKILLS

Microsoft WordTeam LeadershipRecruitingPublic SpeakingLiteracyProblem SolvingOperations ManagementMicrosoft ExcelCommunicationLeadership DevelopmentLeisure IndustrySocial MediaTeam BuildingTeamworkData AnalysisCash HandlingLeadershipCustomer ServiceTrainingMicrosoft OfficeSalesRetail

ABOUT NICK CLARKE

High-achieving, dynamic, results driven operations leader, with a proven track record of launching projects across a national group business, including Retail, Autocentres and Fleet.

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Nick Clarke — Retail Operations - Process and Policy Sme at Halfords in Stoke-On-Trent, GB | Unifers