Nick Cherry

Chief Operating Officer @Phillips & Cohen Associates

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2017 — Present

Chief Operating Officer @Phillips & Cohen Associates

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Phillips & Cohen Associates are the global leaders in specialist debt recovery services including deceased account management and account purchase, and employ over 450 colleagues from eight offices, in six countries. Our unique approach to customer engagement and focus on compliance and compassion equip us to provide positive solutions at a very sensitive stage of the account life-cycle. My role encompasses global oversight of all areas of core operations & strategy including HR, Recruitment, Training, Analytics, Communication, Digital & Collections Strategy alongside operational leadership.

EDUCATION

1992 — 1995

University of Hull

BA Hons, History

SKILLS

Relationship ManagementCall CentersUnderwritingSalesCredit AnalysisBusiness StrategyBusiness Relationship ManagementStrategyCredit CardsNegotiationCall CenterManagementOutsourcingMortgage LendingDebt ManagementLoansPerformance ManagementPortfolio ManagementContact CentersRisk ManagementDebt SettlementFinanceBankingFinancial ServicesFinancial RiskOperations ManagementExecutive Management

ABOUT NICK CHERRY

As the Chief Operating Officer at Phillips & Cohen Associates, the global leaders in…

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