Nick Andres
Systems Engineer at PACCAR
- Role
- System Engineer at PACCAR
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Nick Andres
Broad Technical Skills ~ Detail Oriented ~ Reliable ~ Self-starter ~ Innovative ~ Multi-taskingMicrosoft Certified Technology Specialist with ten years’ experience in multiple industries. Known for delivering superior customer service in fast-paced complex environments by knowing users expectation and showing empathy with user’s issues or concerns. Focused on meeting the business’s technology needs with an eye on budget, researching and recommending cost saving measures wherever possible. Motivated, personable and dedicated technician with a talent for quickly grasping and implementing new technology, quick learner, detail oriented and able to maintain calm and sense of humor, under pressure – Relied upon to provide on-site technical support at various technologically diverse customer sites during staff vacations and other absences; assigned to lead technical installations at various customer sites due to ability to prioritize and organize workload and ability to team lead others for maximum efficiency.CORE COMPETENCIES Windows Server 2003/2008/2012, Exchange 2010, SCCM, WSUS, Windows XP/Vista/7/8.1/10, Cisco IP phone systems, Cisco switches, Dell and HP Servers, SAN, NAS, VMware, Vipre antivirus, Malwarebytes, Commvault and Veeam backup, Active Directory, Citrix, MimeCast, and Software Documentation. Exceptional tier 1 – 3 support of all Microsoft operating systems (Client and Server) as well as many other 3rd party software titles.Provide, customer service centric, third level technical support for helpdesk and system change requests.Install, configure, and administer companywide servers, computers, printers, mobile devices, and other end-user equipment.Vendor management skills used to resolve technical problems and obtain best pricing on equipment, software and systems.
Experience
System Engineer
Jul 2022 — Present · Renton, WA, US
Education
South Puget Sound Community College
Associate’s Degree, Information Technology
Skills
- Disaster Recovery
- Documentation
- Dell Computers
- Active Directory
- System Center Configuration Manager (Sccm)
- Windows Server
- Help Desk Support
- Hardware
- Microsoft Office
- Sales
- Customer Service
- Servers
- Nas
- Antivirus
- Microsoft Exchange
- Software Documentation
- Windows
- Cisco Technologies
- Group Policy
- Desktop Computers
- System Administration
- Windows Xp
- Process Improvement
- Inventory Management
- Sccm
- Network Administration
- Hyper-V
- Citrix
- Troubleshooting
- Technical Support
- Networking
- Vpn
- Business Process Improvement
- Computer Hardware
- Printers
- Wsus
- Virtualization
- Dns
- Laptops
- Tcp/Ip
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