Nicholette Bourgeois
Senior Director, Strategic Operations @Ascension
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WORK HISTORY
Senior Director, Strategic Operations @Ascension
Milwaukee, WI, US
Senior leader driving $65M+ in market-wide operations across 10 hospitals and 250+ care sites, partnering daily with COO, CNO, CMO, and service line leaders to elevate performance.⏵ Architect of efficiency and growth — from standardizing ancillary services (EVS, FNS, transport, sitters) to advancing urgent care strategy and statewide business reviews.⏵ Champion of innovation, currently leading cost-reduction initiatives in linen management and redesigning outpatient behavioral health into a center of excellence for TMS and Spravato.
EDUCATION
Xavier University of Louisiana
B.S., Biology/Chemistry
St. Agnes Academy
High School Diploma
Saint Louis University
MHA, Master of Health Administration
ABOUT NICHOLETTE BOURGEOIS
With 10+ years of healthcare leadership experience, I’m passionate about building high-performing teams and improving operations that make care more effective, efficient, and compassionate.What I do best: Lead complex hospital and health system operations at the executive level, spanning service line growth, patient throughput, and ambulatory/acute care operations Build and mentor high-performing teams, managing people and departments to deliver sustainable results Drive organizational performance through strategy execution, operational improvement, and change management Collaborate with executives, physicians, and stakeholders across the care continuum — influencing without authority when needed Partner across functions to turn complex challenges into clear, actionable solutionsWhat drives me: Helping patients live healthier lives by making systems work smarter Creating inclusive, collaborative environments where teams thrive Supporting communities through volunteering, mentoring, and serviceOutside of work: You’ll often find me reading, traveling to new places, and mentoring up-and-coming healthcare professionals.
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