Nichole Terrett Troyer

Passionately living curiosity + creativity + collaboration + conviction

Role: Director, Communications & Engagement at 1millionhome
Location: Akron, OH, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Nichole Terrett Troyer

Nichole Terrett Troyer [nih-KOAHl TAIR-ette TrOI-er](n.): Senior Communications & …

Experience

Director, Communications & Engagement
1millionhome
Apr 2023 — Present · US
Led a global team of 5 direct reports across the U.S, U.K, and Kenya, and partnered with 50+ U.S-based and Kenyan staff to build unified communications strategies across continents. Collaborated cross-functionally with fundraising and programming teams to develop integrated in-person engagement events and data-driven storytelling strategies.Implemented a comprehensive donor relations strategy and streamlined donor communications processes. that increased donor retention from 23% to 54%. Launched a content campaign focused on family restoration, self-care, and emotional connection—resulted in a 129% increase in audience reach and a 25% increase in engagement.Researched, negotiated contracts, and led the transition to a new donor relationship management system—simplified internal processes, reduced tech stack costs, and improved donor transparency.Played a key role to develop and launch an unlimited PTO policy aimed at boosting staff morale and retention.Advised executive leadership on communications and donor relationship best practices, and prepared and managed department and special projects budgets.

Education

The Myers School of Art at the University of Akron
Bachelor of Fine Arts (B.F.A.), Photography
2007 — 2011

Skills

Social Networking
Social Media Marketing
Integrated Marketing
Copywriting
Web Design
Strategic Planning
Marketing Strategy
Portraits
Event Planning
Client Relations
Collaborative Problem Solving
Client Rapport
Communication
Photoshop
Web Content
Mac Os
Windows
Marketing
Team Building
Project Management
Organizational Effectiveness
Social Media
Email Marketing
Adobe Creative Suite
Customer Service
Marketing Communications
Advertising
Microsoft Office
Team Management
Product Development
Adobe Photoshop

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