Nichole Juszczakiewicz
Assistant Director, Experience Management @ EY | EY Spark Facilitator Certified
- Role
- Assistant Director, Experience Management at EY
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
Experience
Assistant Director, Experience Management
Aug 2023 — Present · Detroit, MI, US
o Manage engagement schedules, charged hours, goals, and utilization for 150-200 tax professionalso Identify talent with specific skillsets and capacity to build diverse team to support client needso Provide guidance to leadership – Partners and Managing Directors - around hiring, staffing engagementso Design and host live training for forecasting platform, Retaino Counsel 2 direct-reports through EY Counselor program with regular meetings, guidance, and supporto Utilize various technologies including but not limited to Excel, PowerBi, ChatGPT/AI, PowerPoint, and Canvao Deliver weekly analysis to each tax practice via Excel and PowerBi to aid them in practice managemento Collaborate on yearly Plan process with Finance team, with focus on billable client hour productiono Volunteer on internal committees: Wellness Champions Network and Mindful Championso EY Spark Facilitator Certified, facilitated live EY events through Zoomo Assist Experience Management Leader in team decisions, hiring process, and team trainingo Partner with various internal business functions to help drive success in meeting strategic goalso Meet regularly with key stakeholders to present data on KPIs, current trends and outliers of their practice
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