Nichole Martin
Senior Service Sales Account Manger @KONE
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WORK HISTORY
Senior Service Sales Account Manger @KONE
Louisville, KY, US
Generating business solutions for building owners and managers to improve the flow of life by listening to customer needs and proposing KONE’s solution matches. • Proactively build and maintain relationships with clients.• New Business development - uncovering growth opportunities through prospecting. • Conduct service presentations to prospective customers.• Negotiate price, terms and conditions of maintenance service contracts.• Create new outside sales marketing strategies to reach new prospects.• Propose upgrades to improve lifespan and effectiveness of equipment.• Initiate proposal for repairs.• Ordering of necessary parts for service repairs through OEM or third parties.• CRM management such as SAP and Salesforce to promote sales best practices. • Ensure customer retention and satisfaction.• 146% to sales quota in 2023, 316% of quota in 2024.
SKILLS
ABOUT NICHOLE MARTIN
Dynamic Sales Professional with a proven track record in relationship building and sales…
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