Nichole Lagunas
Recruiter at TTEC
- Role
- Recruiter at TTEC
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Nichole Lagunas
Passionate Recruiter | People-First Mindset | Strategic Talent Partner I’m an…
Experience
Recruiter
Jun 2021 — Present
Soft SkillsThese are crucial for building relationships and understanding both candidates and hiring managers:Communication: Clear and persuasive verbal and written communication.Active Listening: Understanding candidate needs and client requirements.Empathy: Relating to candidates’ experiences and concerns.Negotiation: Balancing offers and expectations between candidates and employers.Time Management: Handling multiple roles and deadlines efficiently.Adaptability: Adjusting to changing hiring needs and market trends.Technical & Analytical SkillsThese help streamline the recruitment process and make data-driven decisions:Applicant Tracking Systems (ATS): Familiarity with tools like Greenhouse, Lever, or Workday.Sourcing Tools: Proficiency with LinkedIn Recruiter, Boolean search, and job boards.Data Analysis: Understanding recruitment metrics like time-to-hire, cost-per-hire, etc.CRM Tools: Managing candidate relationships and pipelines.Social Media Savvy: Using platforms like LinkedIn, Twitter, and Instagram for employer branding and outreach.Industry & Business KnowledgeUnderstanding the context in which you\'re recruiting is vital:Market Trends: Awareness of hiring trends, salary benchmarks, and talent availability.Job Role Understanding: Knowing the skills and qualifications required for various roles.Legal & Compliance Knowledge: Understanding labor laws, diversity hiring practices, and data privacy regulations.Bonus SkillsSales & Marketing: Selling the role and company to top talent.Project Management: Coordinating hiring campaigns or large-scale recruitment drives.Multilingual Abilities: Especially valuable in global or diverse markets.
Education
Bellevue University
Associate's degree
2021
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