Nicholas Verrot
3x Certified|Senior Salesforce Administrator at Edenred Pay USA
- Role
- Senior Salesforce Administrator at Edenred Pay Usa
- Location
- Fort Myers, FL, US
- LinkedIn followers
- 500 followers
About Nicholas Verrot
I am a 3x Certified Salesforce Administrator in the Fintech industry. Experienced in Salesforce Lightning (LEX), Sales Cloud, Service Cloud, and Marketing Cloud. I have found that my true passion is in assisting others, solving problems, and working collectively towards a common goal.
Experience
Senior Salesforce Administrator
Nov 2022 — Present
As a Senior Salesforce Administrator, I manage and optimize Salesforce solutions, including Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud, ensuring seamless operations and business alignment.Key Responsibilities:• Platform Management: Maintain overall setup, configuration, and performance of Salesforce platforms.• Audit & Security: Conduct regular audits of profiles, roles, and permissions while implementing Salesforce Shield and Transaction Security Policies for enhanced data protection.• Automation Development: Build and maintain automations using Salesforce Flow and Apex Classes; migrated legacy workflows and Process Builders to Flow for efficiency.• Integration Management: Oversee integrations with third-party tools like Jira, HubSpot, Groove, DocuSign, Lucid, Bitbucket, LinkedIn Sales Navigator, TaskRay, OwnBackup, and Genesys Cloud.• Endpoint Optimization: Transitioned outdated endpoints to Salesforce Flows, minimizing daily API usage impact.• Agile Leadership: Led overseas developers and contractors using agile methodology and weekly sprints.• Release Management: Ensured timely completion of Salesforce release updates to maintain a healthy org.• User Enablement: Provided training and documentation for new and existing users to drive adoption.This role combines technical expertise and strategic leadership to deliver scalable solutions that enhance productivity and drive business success.
Education
Florida SouthWestern State College
Associate of Arts - AA, General Studies
2011 — 2013
Florida Gulf Coast University
Bachelor of Science - BS, Finance, General
2014 — 2018
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