Nicholas Townsend Smith
Sales Manager | Sales Leader | Building High-Performing Teams | Revenue Growth & Process Improvement | AI | Coding | App Development for Sales Enablement
- Role
- Licensed Health Insurance Agent Medicare Specialist at Clearlink
- Location
- Riverton, UT, US
- LinkedIn followers
- 500 followers
About Nicholas Townsend Smith
I fix sales teams that aren\'t hitting their numbers. I coach reps, fix broken…
Experience
Licensed Health Insurance Agent Medicare Specialist
Aug 2024 — Present · Salt Lake City, UT, US
Achieved President’s Club recognition by selling 175+ Medicare policies in less than two months, ranking in the top 5% of 386 agents nationwide, including #5 Rookie of the Year and #21 in Meds per Hour (0.334).Mastered Medicare policies and licensing requirements within 10 days, leveraging AI tools to expedite learning and achieve top-tier performance with no prior insurance experience.Consistently exceeded sales targets while managing high-volume inbound calls, maintaining an 87.6% issue rate and fostering long-term client satisfaction.Optimized client relationships through advanced CRM utilization, ensuring retention, repeat business, and seamless policy matching tailored to individual needs.Demonstrated exceptional adaptability and efficiency by excelling in a remote environment, sharing best practices with team members, and driving collective success.Earned AHIP certification and maintained active licensing across multiple states to remain compliant and deliver a wide range of Medicare policy solutions.
Education
University of Phoenix
Master’s Degree, Industrial and Organizational Psychology
2014 — 2016
University of Phoenix
Bachelor's Degree, Industrial and Organizational Psychology
2010 — 2014
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