Nicholas Silva

IT Administrator @AvePoint

Assist in planning, designing, documenting, and implementing various systems • Assist with hardware and software inventory management • Automate recurring tasks to increase efficiency • Coordinate distribution of client/server software and service packs • Create and maintain technical documentation • Develop and monitor procedures for server backups and continuity • Maintain network and application security on all devices • Manage Virtual Machines or cloud resources efficiently • Monitor and maintain network infrastructure and server performance • Provide top-tier support for local and global offices