Nicholas Croft
Senior Director @ Ricoh USA | Digital Services & Delivery, Operations Management, Employee Training & Development
- Role
- Senior Director, Service Excellence at Ricoh USA, Inc.
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Nicholas Croft
Dynamic and results-driven professional with extensive experience spearheading…
Experience
Senior Director, Service Excellence
Jul 2021 — Present · Columbus, OH, US
Education
The Ohio State University
Bachelor of Arts (B.A.)
1999 — 2004
Shaker Heights High School
Merit - Diploma
1994 — 1998
Skills
- Negotiation
- Management
- Team Building
- Sales Operations
- Managed Print Services
- Customer Service
- Sales Process
- Inventory Management
- Leadership
- Operations Management
- Analysis
- Customer Satisfaction
- Training
- Vendor Management
- Project Planning
- Document Imaging
- Team Leadership
- Cross-Functional Team Leadership
- Project Management
- Contract Negotiation
- Process Improvement
- Business Process
- Customer Relationship Management (Crm)
- Business Process Improvement
- Customer Relations
- Outsourcing
- Strategic Planning
- Business Analysis
- Account Management
- Change Management
- Program Management
- Project Implementation
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