Nicholas Croft

Senior Director @ Ricoh USA | Digital Services & Delivery, Operations Management, Employee Training & Development

Role
Senior Director, Service Excellence at Ricoh USA, Inc.
Location
Columbus, OH, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Nicholas Croft

Dynamic and results-driven professional with extensive experience spearheading…

Experience

  1. Senior Director, Service Excellence

    Ricoh USA, Inc.

    Jul 2021 — Present · Columbus, OH, US

Education

  • The Ohio State University

    Bachelor of Arts (B.A.)

    1999 — 2004

  • Shaker Heights High School

    Merit - Diploma

    1994 — 1998

Skills

  • Negotiation
  • Management
  • Team Building
  • Sales Operations
  • Managed Print Services
  • Customer Service
  • Sales Process
  • Inventory Management
  • Leadership
  • Operations Management
  • Analysis
  • Customer Satisfaction
  • Training
  • Vendor Management
  • Project Planning
  • Document Imaging
  • Team Leadership
  • Cross-Functional Team Leadership
  • Project Management
  • Contract Negotiation
  • Process Improvement
  • Business Process
  • Customer Relationship Management (Crm)
  • Business Process Improvement
  • Customer Relations
  • Outsourcing
  • Strategic Planning
  • Business Analysis
  • Account Management
  • Change Management
  • Program Management
  • Project Implementation

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Nicholas Croft — Senior Director, Service Excellence at Ricoh USA, Inc. in Columbus, OH, US | Unifers