Nicholas Santoro

Experience

1. Director of Business Operations

   Spinelli Surveying

   Mar 2022 — Present · Mamaroneck, NY, US

   Dynamic leader with a proven track record of driving operational excellence and strategic growth in the land surveying industry. As Director of Operations, I oversee all aspects of the company’s day-to-day functioning and long-term strategic direction, optimizing processes and resources to achieve organizational goals.Key Responsibilities: • Strategic Planning: Develop and execute strategic initiatives to drive business growth and profitability. • Resource Management: Optimize allocation of personnel, equipment, and finances to maximize efficiency and productivity. • Quality Control: Ensure adherence to industry standards and regulatory requirements, maintaining high levels of accuracy and precision in surveying operations. • Process Improvement: Identify opportunities for streamlining workflows and implementing changes to enhance operational effectiveness. • Team Leadership: Provide visionary leadership to department managers and staff, fostering a culture of collaboration and continuous improvement. • Client Relations: Cultivate and maintain positive relationships with clients, addressing their needs and ensuring exceptional service delivery. • Risk Management: Assess and mitigate operational risks to protect the company’s reputation and financial interests. • Technology Integration: Stay abreast of technological advancements in surveying tools and software, leveraging innovative solutions to enhance operational capabilities. • Budget Oversight: Monitor departmental budgets and expenditures, ensuring alignment with strategic objectives and financial targets. • Compliance: Ensure compliance with relevant laws, regulations, and industry standards, keeping abreast of changes and implementing necessary adjustments to company policies and procedures.

Education

• St. John's University

  Masters Degree, International Sports Mangement

  2016 — 2019

• St. John's University

  Bachelor of Science (B.S.), Sport Management

  2010 — 2013

Skills

• Building Codes
• Building Relationships
• Social Media Marketing
• Marketing
• Social Media
• Sports Marketing
• Time Management
• Powerpoint
• Management
• Sports Management
• Project Management
• Public Relations
• Event Planning
• Issue Resolution
• Marketing Strategy
• Event Management
• Sports Coaching
• Building Maintenance
• Facebook
• Business Planning
• Microsoft Office
• Mitigation
• Project Planning
• Supervision
• Online Marketing
• Liaison
• Microsoft Word