Nicholas Mastrogiacomo
Senior Strategic Account Manager | Strategy & Digital Transformation | Operations Management | Process Improvement | Gen AI | Data & Analytics | BPO | Automation
- Role
- Senior Strategic Account Manager at BRG
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Nicholas Mastrogiacomo
Strategy & Digital Transformation Consultant with 12+ years of hands-on, versatile experience in agile methodologies, project management, operating model design, OPEX reduction, CX improvement, People Management, and storytelling through data. Focusing on aggressively penetrating new markets and maintaining a foundation in execution excellence. Proven ability to navigate complex integrations while prudently mitigating risks, identifying value creation opportunities, and maintaining strategic partnerships – all while leveraging a customer-centric persona. My ideal team is full of champions who take pride in what they do and the impact we make, on a global scale. Nicholas has helped multiple Fortune 500 companies design, develop, and implement winning strategies – focusing on reducing OPEX and improving the overall customer/employee experience leveraging BPO, Digital, AI, Automation and Analytics levers.
Experience
Senior Strategic Account Manager
May 2025 — Present · Tampa, FL, US
Education
Westborough High School
High School Diploma
2006 — 2010
Syracuse University
Bachelor's Degree, Logistics, Materials, and Supply Chain Management; Information Technology
2010 — 2014
Skills
- Microsoft Word
- Information Technology
- Microsoft Visio
- Research
- Group Collaboration
- Supply Chain Management
- Microsoft Project
- Public Speaking
- Microsoft Excel
- Powerpoint
- Project Planning
- Social Media
- Project Management
- Teamwork
- Customer Service
- Microsoft Office
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