Nicholas Lamanti

Experience

1. Senior Implementation Engineer, Cloud Pacs Admin

   Optum

   Aug 2020 — Present

   Responsible for the implementation and daily operations of Stratus client systems. Oversees equipment and software maintenance, systems testing, upgrades, and installations. Work alongside the Project and Technical teams to make certain our timelines are met, systems are functioning as intended, and clients are satisfied throughout the process. Technical liaison between Development and clients in regard to feature requests and bug tracking, seen through to resolution and implementation. Lead implementation efforts; installing, configuring, and testing systems. HL7 interface engineer representing both Implementation and Support teams. Work closely with internal Incubator team to develop and implement future solutions. Elevated support coverage, training & recruiting resource when needed. Process documentation and knowledge base development. Routinely engaged in client-forward technical meetings with Sales.

Education

• Northern Virginia Community College

  Network Engineering

  2014 — 2015

Skills

• Inventory Management
• Computer
• Technical Writing
• Voip
• Troubleshooting
• Time Management
• Systems Administration
• Sales Management
• Leadership
• Microsoft Office
• Sales
• Communication
• Event Management
• Budgets
• Project Management
• Technical Support
• Renovation
• Research
• Team Building
• Customer Service
• Contract Negotiation
• Event Planning
• Account Management
• Lawn Care
• Warehousing
• Team Leadership
• Network Security
• Customer Satisfaction
• Training
• Automotive
• New Business Development
• Social Media
• Trade Shows
• Social Networking