Nick Harter
Customer Service Manager at Publix Super Markets
- Role
- Customer Service Manager at Publix Super Markets
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Nick Harter
Customer service and retail operations manager with over a decade of experience leading…
Experience
Customer Service Manager
Apr 2015 — Present · Atlanta, GA, US
Assists in the day-to-day business needs by: Handling cash and deposits; Coach and develop associates using lead by example; Ensures state and local laws for tobacco and liquor sales are enforced in store; Understanding of P&L and identifying areas of shrink and loss of potential profits; and Ensuring the highest level of Customer Service is being upheld.Also administrates pre-hire/post-hire paperwork and processes; weekly payroll for every department within the store; and facilitates training of associates in all aspects of the Customer Service Department.
Skills
- Visual Merchandising
- Merchandise Planning
- People Development
- Merchandising
- Training
- New Store Openings
- Inventory Management
- Inventory Control
- Sales
- Driving Results
- Associate Development
- Loss Prevention
- Store Operations
- Planograms
- Customer Service
- Hiring
- Window Displays
- Leadership
- Apparel
- Store Management
- Time Management
- Cashiering
- Fashion
- Shrinkage
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