Nicholas Grogan
Consultant | MBA | CSM | Writer
- Role
- Director of Operations at Df Analytics
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
About Nicholas Grogan
About Me: Project Manager, ScrumMaster, Opportunity Greensboro Fellow, and Bryan…
Experience
Director of Operations
Oct 2024 — Present · US
Spearhead the transformation of project management workflows by implementing a CRM-inspired system in Monday.com, enhancing team efficiency and client tracking- Design custom automations to streamline the progression of clients and prospects through the sales pipeline- Overhaul the company’s document management processes, creating a centralized, user-friendly filing system to reduce redundancy and improve accessibility- Develop standardized templates for proposals and invoices, ensuring consistency and professionalism in client deliverables- Lead critical business operations, including compliance with 8a certifications, workers\' compensation audits, and tax documentation- Partner with the web designer to revamp the company’s website and implemented a sustainable update process- Eliminate significant operational backlogs, completing months of pending tasks in under a month and shifting the organization’s focus to proactive planning and execution.
Education
University of North Carolina at Greensboro
Bachelor of Arts - BA, English Rhetoric, Creative Writing
University of North Carolina at Greensboro
Master of Business Administration - MBA, Business Administration and Management, Information Technology
Georgetown University
N/A, English Language and Literature, General
Skills
- Creative Writing
- Microsoft Office
- Video Game Journalism
- Computer Maintenance
- Short Stories
- Computer Hardware
- Cooking
- Narrative Analysis
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