Nicholas Dean
- Role
- Manager, Critical Incident Engagement at SAP
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Nicholas Dean
Specialties: SaaS, Customer Success, implementation, project management, business…
Experience
Manager, Critical Incident Engagement
Present
Education
Marshall University
B.S., Chemistry, Biochemistry
2004 — 2008
Saint Louis University
M.S, Biosecurity and Disaster Preparedness
2008 — 2012
Skills
- Project Management
- Instructional Technology
- Blended Learning
- Microsoft Office
- Enterprise Resource Planning (Erp)
- Troubleshooting
- Staff Development
- Technical Support
- Infection Control
- Educational Technology
- Data Analysis
- Learning Management
- Blackboard
- Camtasia
- Organizational Development
- Process Improvement
- Enterprise Software
- Instructor-Led Training
- Disaster Recovery
- Sap Implementation
- Distance Learning
- Windows 7
- Cornerstone
- Adult Education
- Research
- Software as a Service (Saas)
- Instructional Design
- Adobe Creative Suite
- Software Implementation
- Disaster Preparedness
- E-Learning
- Os X
- Mac Os X
- Epidemiology
- Software Documentation
- Sap Anywhere
- Training
- Technical Writing
- System Administration
- Business Process Improvement
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