Nicholas Cuneo

WORK HISTORY

EDUCATION

SKILLS

ABOUT NICHOLAS CUNEO

I am a dedicated Technical Support Engineer passionate about leveraging technology to support educational initiatives and improve user experiences. With experience in the EdTech industry, I specialize in delivering seamless, top-tier technical assistance that empowers educators and students alike.My technical expertise is grounded in robust troubleshooting and problem-solving skills honed through supporting complex software systems. I approach each issue with precision and efficiency, ensuring rapid and effective solutions. This role has also given me in-depth exposure to data management and analysis within educational technology, cultivating my adaptability and reinforcing my strong customer focus.I bring a diverse background, including management experience in the transportation industry, which strengthens my leadership abilities and my capacity for strategic, team-focused collaboration. My cross-functional insights allow me to navigate complex challenges effectively and contribute proactively within team environments.With a certificate in Data Analytics, I am skilled in data analysis, visualization, and interpretation, and I’m eager to leverage data-driven insights to drive organizational success and positively impact client outcomes. My technical toolkit includes SQL, Python, Power BI, Tableau, and Excel, supporting my commitment to harnessing data for meaningful impact.Keywords: Data Analytics • Data Analysis • Business Intelligence • Data Visualization • SQL • Python • Statistics • Power BI • Tableau • Excel • Data Wrangling • Dashboards