Nicholas Speca
Technical Account Manager @ Planhat | Driving Success Through SaaS Integrations & Project Management
- Role
- Technical Account Manager at Planhat
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
Experience
Technical Account Manager
Jun 2022 — Present · Philadelphia, PA, US
Customer Engagement: Built and maintained strong relationships with key stakeholders, serving as the primary technical point of contact for a portfolio of 50+ accounts, including large enterprise customers.Technical Expertise: Providing guidance on best practices for implementation, configuration, and optimization of the Planhat platform.Project Management: Leading onboarding and implementation projects, coordinating with internal teams to ensure timely and successful delivery of solutions.Customer Advocacy: Advocating for client needs within Planhat, providing feedback to product and engineering teams, and identifying opportunities for product enhancements.Data Analysis and Reporting: Analyzing customer data to identify trends and areas for improvement, preparing and delivering reports on account health and usage metrics.
Education
Saint Joseph's University
Bachelor's degree
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