Nicholas Smith
20+ yrs in customer service, from associate to manager, I’ve been in the trenches and seen it all. Now, I’m focused on showing how Genesys can be your teams top partner in providing exceptional customer service.
- Role
- Senior Business Development Representative at Genesys
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Nicholas Smith
I have over 20+ years in customer service in the following industries: Retail, Food & Beverage, Facility Services, Human Resource Services, and Manufacturing. Over the years I have gained many skills in the following areas: Sales, Management, Customer Service, Order Management, Operations, Strategic Planning, Inventory Management, Merchandising, Payroll, Recruiting, Interviewing, Auditing, Covid Cleaning, Salesforce CRM, Microsoft Office & Outlook, Sales Navigator, Drift, Terminus, Hub Spot and Collection of Accounts. I am currently a homeowner in Indianapolis, IN. I have a black lab name Cody and two cats Pip and Simba. I am an outdoor enthusiast who thrives to be outside to hike, fish, camp. mushroom hunt and explore new areas.
Experience
Senior Business Development Representative
Dec 2025 — Present · IN, US
Education
Indiana University Indianapolis
Bachelor's degree, Criminal Justice and Corrections
2004 — 2010
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