Nicholas Shiffer

About Nicholas Shiffer

I am an AI software engineer and former founder specializing in AI development, prompt…

Experience

1. Senior Ai Engineer

   Cisco

   Jul 2021 — Present · Austin, TX, US

   Developed a proprietary gen AI processing framework which uses agents and a tool based approach to complete user requests.* Developed a full-stack application for processing employee data with role-based access, enabling managers and admins to alter employment history and employees to make elections.* Assisted in the creation of a vaccine management app using Workday Extend, allowing users to upload vaccination information for determining return-to-site eligibility.* Completed a full-stack bot framework in Go, enhancing Cisco\'s capability to replace existing web apps. This framework facilitated user interaction in natural work environments and enabled intelligent, multi-user communication.* Built a web services application in Go, improving user data access and response times through effective caching and multi-threading.* Created an AI application to auto populate requests in an IT system from employee and external emails via RAG.*Constructed an AI integrated microservice framework with wizardllm2 and pytorch to allow user to prompt for HR services from their natural workplace with chat interface.* Conducted comprehensive vulnerability scans and applied patches on applications used by users, enhancing overall system security.Key Technologies: AngularJS, Tymeleaf, OracleDB, Spinnaker, Jenkins, Java, Spring Framework, Go, PostgreSQL, Apache Kafka, EntGo, Meta Llama, VertexAI, Gemini

Education

• The Ohio State University

  Bachelor of Science Engineering - BSE

  2017 — 2021