Nick Rocci

About Nick Rocci

Operations and event management professional with 9+ years of experience leading…

Experience

1. Box Office, Sales, and Membership Coordinator

   3s Artspace

   Oct 2024 — Present · Portsmouth, NH, US

   Membership Management-Promote and manage the membership program, focusing on retention and acquisition, and engage with members to enhance their experience-Additional development administration including logging donations, ensuring that each donor receives a timely acknowledgement, and monthly reporting.Box Office Management-Oversee daily box office operations, including ticket sales and customer inquiries, while maintaining accurate records-Assist in creating strategies to maximize ticket sales and collaborate with the gallery team to promote artwork and merchandise-Collaborate with marketing and event teams to implement promotional materials when appropriate and to ensure that lobby area is leveraged as a sales site.Gallery and Shop Sales-Manage onsite shop and gallery sales. Stay up to date on inventory and exhibitions in order to meet and exceed customer expectations.Customer Engagement-Provide exemplary service to patrons, addressing inquiries and resolving issues promptly.

Education

• University of New Hampshire

  Bachelor's degree

  2012 — 2016

Skills

• Social Media
• Venue Relations
• Microsoft Word
• Customer Service
• Booking Shows
• Event Planning
• Microsoft Excel
• Public Speaking
• Leadership
• Program Development
• Community Outreach
• Time Management
• Research
• Event Management
• Special Event
• Social Networking