Nicholas Pride

Call Center Operations Manager @Cengage

San Diego, CA, US
MOBILE NUMBERS
+18•••••••86

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WORK HISTORY

Mar 2021 — Present

Call Center Operations Manager @Cengage

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EDUCATION

2012 — 2014

Ashford University

Master of Public Administration - MPA

2004 — 2009

California State University San Marcos

Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

2009 — 2011

Ashford University

Master of Business Administration (M.B.A.), Organizational Leadership

SKILLS

Project CoordinationStudent RecruitingEnrollment ManagementMicrosoft OfficeSalesCoachingTeam LeadershipStrategic PlanningPublic SpeakingSop DevelopmentManagementTeam BuildingMicrosoft ExcelForecastingBuilding RelationshipsProject PlanningLeadership DevelopmentLeadershipE-LearningCampusvueHigher EducationAdult EducationPositivityData AnalyticsStaff DevelopmentLogisticsTrainingReporting & AnalysisCustomer ServiceBudget Monitoring

ABOUT NICHOLAS PRIDE

Call Center Operations Manager at Cengage

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