Nicholas Rooker
CETS Organization at Boston Scientific
- Role
- Senior Service Development Engineer at Boston Scientific
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
Experience
Senior Service Development Engineer
Oct 2022 — Present · Arden Hills, MN, US
Engage with research and development teams to develop new capital equipment in the urology and endoscopy space and ensure devices are simple to repair and maintain at the customer site. Innovate new ways to communicate errors on medical devices directly to technical experts to maintain device performance and generate rapid solutions.Maintain consistent conversations with sustaining engineers on current endoscopy and urology devices to discuss customer and service personnel feedback and resolve known issuesBuild relationships with technical support teams and field service personnel to find solutions for issues related to component problems, common errors, and knowledge gaps.
Education
University of Minnesota-Twin Cities
Bioproducts and Biosystems Engineering, Chemistry
2011 — 2016
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