Nicholas Montgomery
Co-Founder, CTO/CIO, Entrepe | Information Technology Manager, Koya Medical
- Role
- Information Technology Manager at Koya Medical, Inc.
- Location
- Huntington Beach, CA, US
- LinkedIn followers
- 500 followers
About Nicholas Montgomery
Information Technology Manager, Software Development Leader, and recent MBA graduate with more than 13 years’ experience in software development, including Solution/Product Design, Quality Assurance, and Production Support. Proven success owning various software development initiatives from initiation to implementation. Known for acute attention to detail; tenacious commitment to deadlines; swift, sound logic and decision-making. Exceeds client and company expectations consistently. Seeking to further my career in Information Technology.
Experience
Information Technology Manager
Aug 2023 — Present · Oakland, CA, US
Responsible for optimizing the marketing, customer service, sales, payer operations, and fulfillment processes across multiple platforms including Salesforce Lightning, Marketing Cloud, Fishbowl, JotForms, Niko Health, and DocuSign. • Acts as a SalesForce admin supporting Marketing, Sales, Operations, Customer Service, Finance, and Compliance. • Responsible for user management in addition to making configuration/automation changes and creating reports/dashboards as needed to support the team’s day to day.• Manages the product backlog by creating and determining priority of user stories and planning their release.• Configures and tests potential solutions in my own sandbox to provide detailed and accurate requirements to development.• Triages issues and feedback received after releases.• Procures and supports all PC\'s peripheral equipment.• Manages all vendors who interact with the IT department including Contract Negotiation and Invoice Review.• Collaborates with various stakeholders including customer service, sales, marketing, and fulfillment to ensure their technology needs are prioritized and met.• Brought desktop support and employee onboarding/offboarding 100% in house.• Sourced and distributed Cellular Surface tablets to the Sales team to accommodate Digital Intake/DocuSign implementation.• Implemented Digital Intake/DocuSign, RMA, Assets in SalesForce Lightning.
Education
UCLA
Bachelor's Degree of the Arts and Sciences, Mathematics/Applied Science - Management and Accounting Plan, Business Economics, Accounting Minor
2004 — 2008
UCLA Anderson School of Management
Master of Business Administration (M.B.A.)
2016 — 2019
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