Nicholas Merola
Sr. Director, User Research @ Slack
- Role
- Product Research Senior Director at Slack
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Nicholas Merola
I\'m a leader and researcher, building high performance research teams that use rigorous…
Experience
Product Research Senior Director
Feb 2019 — Present
My teams support product groups at Slack including AI & AI Agents, integration with Salesforce, and our app platform. We use a variety of qualitative and quantitative research approaches, such as interviews, usability testing, surveys, advanced statistics and analytics to help generate insights that fuel user and customer obsession.
Education
The University of Texas at Austin
Doctor of Philosophy (Ph.D.)
Cornell University
Bachelor's Degree
Skills
- Spss
- Qualitative Research
- Research Design
- Statistics
- Research
- Data Analysis
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