Nicholas Massad
Ai Software Engineer @Levio
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WORK HISTORY
Ai Software Engineer @Levio
Sherbrooke, QC, CA
Explainable AIDeveloped a proof-of-concept explainable AI (XAI) chat model to assist operators in understanding and communicating decisions made by threat assessment AI systems. Responsibilities included- Conducting an in-depth literature review of XAI techniques such as LIME, SHAP, counterfactuals, and anchors, alongside principles of human understanding- Designing and deploying a REST API web server hosted in a Docker container for offline use with open-source LLMs- Performing prompt engineering to optimize the model for limited resources, minimizing hallucinations while delivering accurate and actionable feedback to operators.Transformer-Based Domain Planning:Led the training of open-source language models (LLMs) to generate and assist in planning tasks within specific domains, improving problem-solving efficiency in complex scenarios. Key contributions- Iteratively creating and cleaning domain-specific problem-plan datasets- Training model layers using the Transformers and PyTorch libraries, with PEFT (parameter-efficient fine-tuning) methods- Retraining token embeddings to enhance model performance in targeted applications.CybersecurityCurrently developing an agentic workflow for cybersecurity threat detection, assessment, and evaluation. Tasks include- Evaluating the performance of various machine learning models on attack datasets- Maintaining a REST API and collaborating with front-end and authentication teams to develop a secure and functional application.Technical ExpertiseThese projects involved extensive use of Python, PyTorch, Docker, PDDL, Java, Transformers, LLMs/chatbots, and prompt engineering, and were managed using Agile methodologies.
EDUCATION
Université de Sherbrooke
Bachelor of Engineering - BE, Electrical and Electronics Engineering
Cégep de Sherbrooke
DEC, Natural Sciences
Cégep de Sherbrooke
Biotechnology
Université de Sherbrooke
Master of Science - MS, Artificial Intelligence
Université de Sherbrooke
Physics
ABOUT NICHOLAS MASSAD
As AI Lead and AI Architect at Levio, I operate at the intersection of technical architecture and strategic business transformation. Building on a strong engineering foundation in forecasting and predictive modeling, I have spent the last three years deepening my expertise in the modern AI landscape, specifically designing autonomous Agentic Workflows and Multi-Agent Systems combining industry hyperscalers solutions and bleeding edge research.I now focus on high-impact implementations for the Defense, Banking and Retail sectors, leveraging custom multi-agent frameworks and Retreival solutions. Beyond the code, I serve as a strategic partner to organizational leaders, fostering inter-company cooperation with partners like Sid Lee and Google to develop Proofs of Concept that solve real-world problems.
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