Nicholas Lale

Senior Manager - Customer Success Emea @UKG

Reading, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Senior Manager - Customer Success Emea @UKG

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EDUCATION

1999 — 2003

University of the West of England

BA (Hons), Business & Information Systems

SKILLS

ManagementNetworkingIT StrategyCustomer ServiceVendor ManagementWanCloud ComputingInformation TechnologyService ManagementServersCrmItilData CenterInfrastructureManaged ServicesIT Service ManagementAccount ManagementChange ManagementCo-LocationUnixService DeliveryTechnical SupportIT OperationsIncident Management

ABOUT NICHOLAS LALE

Results orientated and customer-focused, with excellent client-facing skills. Experience of multiple levels of support tiers for Managed Services, Colocation and Digital Services.During the course of my career I\'ve had the pleasure to work on a Global level with an extraordinary set of talented and diverse individuals and they have helped to shape me into a collaborative and empathetic leader who puts the customer and my team at the centre of everything I do.Specialties: Leadership, Customer Success, Aligning with Stakeholders, Building Diverse Teams, Creating an inclusive environment, Working Collaboratively, Championing the Voice of the Customer.

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Nicholas Lale — Senior Manager - Customer Success Emea at UKG in Reading, GB | Unifers