Nicholas Kinch
Cybersecurity Enthusiast | WGU M.S. Cybersecurity Student | CompTIA & ISC² Certified | CySA+ | PenTest+ | SSCP
- Role
- Epic Tdr Tester IT Deployment Technician at Medasource
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Nicholas Kinch
Aspiring Cybersecurity Analyst with 10 years of professional IT experience, proven ability to identify trends and concepts across the cyber spectrum and develop/implement technological strategies to ensure the safety of businesses and clients. Recognized by colleagues as honest, ethical, and effective, who brings a logical and resourceful approach to problem-solving, decision-making, and relationship building.
Experience
Epic Tdr Tester IT Deployment Technician
Feb 2024 — Present · Houston, TX, US
Prepared equipment for deployment to clinics, hospitals (Windows 10/11 laptops/desktops, thin clients, iPhones, iPads).• Performed troubleshooting with devices at clinics and hospitals to verify compatibility with Epic application.• Delivered amazing in-person support at Houston-area clinics and hospitals after Epic application became operational.
Education
Western Governors University
Bachelor of Science - BS, Cybersecurity and Information Assurance
2017
Skills
- Hardware
- Telecommunications
- Call Centers
- Ip
- Cisco Technologies
- Wan
- Troubleshooting
- Vendor Management
- Voip
- Dsl
- Network Design
- Customer Support
- Telephony
- Call Center
- Team Building
- Team Leadership
- Training
- Customer Satisfaction
- Managed Services
- Teamwork
- Customer Experience
- Computer Hardware
- Customer Service
- Wireless
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