Nick Isbell

Manager, Revenue Cycle- Cash Applications @North Mississippi Health Services

Work with executive leadership to develop, implement, and oversee effective and consistent operational policies, processes, tools, and educational materials within all Billing and Cash Application functional areas.\\\\n• Support and manage the operational performance and productivity of hospital-based Billing activities against pre-defined policies and KPI goals/targets.\\\\n• Support and manage the operational performance and productivity of hospital-based, physician-based, and self-pay Cash Application activities against pre-defined policies and KPI goals/targets.\\\\n• Work with supporting management staff to identify and track billing and cash application issues and trends (both internal and external); communicate issues/trends to PFS/Revenue Cycle leadership and assist in developing actionable solutions.\\\\n• Develop and maintain “super user” capabilities in Epic applications and all other related information systems, tools, technologies, and processes; assist other employees as needed to ensure all tools are fully utilized to create an efficient and effective department.\\\\n• Complete annual performance reviews for employees in conjunction with management/supervisory staff and ensure that they receive timely feedback and performance/quality and training issues as appropriate.\\\\n• Build strong relationships and facilitate productive communication between key Revenue Cycle stakeholders, including peer leaders of Revenue Cycle services and core support departments (e.g, human resources, business support services, finance).\\\\n• Participate in and, where appropriate, lead cross-functional Revenue Cycle projects.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n