Nicholas Hurst
Senior IT Analyst
- Role
- IT Systems Analyst at Macnica Americas
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Nicholas Hurst
Determined and hardworking Analyst seeking a potential professional environment to utilize skills concerning business intelligence expertise.
Experience
IT Systems Analyst
Feb 2026 — Present · San Diego, CA, US
Serving as the primary liaison between US end users and Japan-based HQ, translating business and IT needs into clear specifications, escalating issues, and ensuring effective resolution of support tickets, system changes, or enhancements. Analyzing, documenting, and maintaining US-specific business and IT processes, including writing detailed specifications for system changes, enhancements, or integrations. Coordinating IT initiatives between the US and HQ teams, including tracking project progress, monitoring timelines, supporting testing phases, and communicating status updates to stakeholders. Tracking and maintaining IT assets, ensuring accurate inventory records and supporting lifecycle management activities in coordination with internal teams. Providing day-to-day support to end users, troubleshooting system and software issues, delivering training, and facilitating knowledge transfer to minimize business disruption. Supporting the rollout of software updates, patches, and HQ-led system changes, ensuring proper communication, testing, and adoption within the US organization. Collaborating with cross-functional teams to assess the impact of system updates, upgrades, or process changes on local operations and recommending adjustments as needed. Participating in workshops, requirements-gathering sessions, and user acceptance testing to validate solutions meet US business and IT requirements. Maintaining thorough documentation related to processes, system changes, IT assets, and system usage to support audits, compliance, and continuous improvement initiatives.
Education
San Diego State University-California State University
Management Information Systems, General
2013 — 2017
Skills
- Event Planning
- Leadership
- Stored Procedures
- Teamwork
- Public Speaking
- Microsoft Office
- Sales
- Microsoft Word
- Social Media
- Salesforce.com Administration
- Time Management
- Management
- Microsoft Excel
- Powerpoint
- Object-Oriented Programming (Oop)
- Data Analysis
- Pivot Tables
- Customer Service
- Tableau
- Vlookup
- Research
- Microsoft Powerpoint
- Marketing
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