Nicholas Hanneken
- Role
- Concession Manager at Delaware North
- Location
- Newport, KY, US
- LinkedIn followers
- 500 followers
Experience
Concession Manager
May 2017 — Present
Manage all aspects of food and beverage in the Concessions department at Great American Ballpark while clearly communicating unit goals and customer service standards to department and team members. Supervised and staffed all concession stands throughout the season and maintained food quality and health department standards during events while effectively serving guests. Work closely with the main commissary by ordering products and receiving shipments to ensure operations run smoothly throughout events and home stands. Maintain client and sponsor relationship by ensuring that they are happy with products and services in their contracts. Travelled to different Sportservice units around the country to help with high-profile games, concerts and events throughout the season. Oversaw all aspects of operation and maintained staffing levels and company standards.
Skills
- Strategic Communications
- Profit
- Inventory Control
- Employee Training
- Retail
- Fashion
- Management
- Loss Prevention
- Visual Merchandising
- Retail Sales
- Marketing
- Retail Replenishment
- Microsoft Office
- Customer Service
- Pos
- Human Resources
- Project Management
- Store Management
- Store Operations
- Event Setup
- Merchandising
- Time Management
- Inventory Management
- Sales
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