Nicholas Hall

About Nicholas Hall

Over 20 years of experience in; office management, best-in-class customer service, transportation, logistics, warehouse, quality control, and inventory. Problem solver with a talent for learning new skills quickly, building relationships, working well under pressure, and communicating clearly and effectively; being able to juggle multiple priorities and meet tight deadlines without compromising quality. Always keeping a positive outlook and attitude and demonstrating personal and professional honesty and integrity. If you are looking for someone that will help ensure that your products arrive where and when you need it, then look no further. Email me today for a qoute h••••@sbaglobal.com.

Experience

1. Remote Special Projects Manager

   Sba Global Logistic Services

   Dec 2010 — Present · Mesa, AZ, US

   Maintain compliance with customs, security, and licensure requirements through accurate, complete, and timely filings.·Drive cost reductions through carrier negotiations creating competition for lane segments and periodic lane rate reviews, reducing costs, improving overall profitability, and optimizing value for the clients.·Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations to meet company demands and expectations.·Use critical thinking skills to identify root cause when a crisis arises to make decisions to mitigate organizational and client exposure.·Assist designated department personnel with collection issues upon request.·Monitor and track shipments from pick up to delivery, anticipate and identify any potential problems; exercising judgment to make modifications to daily routes when unexpected events and delays arise and proactively notifying the client of service issues. ·Provide quotes to clients for potential new lanes of business.·Train new hires, evaluate employee performance to help develop their skills. Create and implement SOPs to ensure departmental success.