Nicholas Black

About Nicholas Black

Project delivery leader with 13+ years at SHI, driving complex cloud, data center, network, and Microsoft‑focused engagements to the finish line. I specialize in turning ambiguity into structure—tight schedules, clear communication, clean financials, and predictable execution. As a PMO Manager, I guide project managers, enforce delivery frameworks, unblock issues, and keep customers informed and confident. My focus is simple: consistent execution, strong teamwork, and an exceptional customer experience. I’ve led PMO operations, partner delivery models, and high‑visibility programs—always with an eye on accuracy, accountability, and raising the bar for service delivery.

Experience

1. Manager - Pmo

   SHI International Corp.

   Nov 2024 — Present

   Oversee our Service Delivery projects from start to completion according to the contractual Statement of Work. Establishing project timelines, identifying the necessary core team members, establishing a communication cadence for status updates, and managing risks. Complete projects on time and on budget to ensure an outstanding Customer experience. Responsible for change management, risk identification and mitigation strategies by providing solutions.

Education

• Monmouth University

  Bachelor of Science (B.S.)

  2008 — 2012

Skills

• Infrastructure
• Sales Process
• Account Management
• Purchasing
• Powerpoint
• Microsoft Excel
• Channel Partners
• Leadership
• Project Planning
• Vendor Management
• Vendor Relationships
• IT Procurement
• Logistics
• IT Solutions
• Partner Management
• Project Management
• Management
• Problem Solving
• Professional Services
• Microsoft
• Customer Service
• Microsoft Office
• Sales