Nicholas Bates
RevOps Director
- Role
- Director of Revenue Operations at Harbor IT
- Location
- Portsmouth, NH, US
- LinkedIn followers
- 500 followers
About Nicholas Bates
Revenue Operations Lead with 10+ years of progressive experience spanning Customer Success and Sales Operations in the Managed Services industry. Leveraging deep expertise in customer retention and revenue optimization, I bridge the gap between customer needs and business growth through data-driven strategies and scalable revenue processes. My unique path from CSM to RevOps leadership enables me to align sales, customer success, and operations teams while optimizing the entire revenue ecosystem—from sales efficiency to customer lifecycle management—driving sustainable growth through both technical acumen and strategic insight.
Experience
Director of Revenue Operations
Nov 2024 — Present · Framingham, MA, US
As Revenue Operations Director, I oversee the alignment of Sales, Marketing, and Customer Success functions to drive revenue growth. My focus is on developing data-driven strategies, optimizing processes, and managing our tech stack to enable efficient execution across our revenue teams. I work closely with leadership to set targets and build scalable frameworks for forecasting, performance measurement and quota planning.
Education
University of New Hampshire
Bachelor of Science (BS), Natural Resource Economics
2009 — 2013
Skills
- Customer Service
- Connectwise
- Quote Preparation
- Team Coordination
- IT Service Delivery
- Service Coordination
- Managed Services
- Unified Communications
- Direct Sales
- Voip
- Hiring
- Microsoft Excel
- Management
- Sales
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.