Nichola Keepin Tap. Cert
Technical Consultant @Auto.Works
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WORK HISTORY
Technical Consultant @Auto.Works
Newcastle Upon Tyne, GB
Lead client account management for a diverse portfolio, ensuring high satisfaction and repeat business• Spearhead deployment of advanced vehicle imaging software solutions tailored to client needs• Provide strategic consulting on imaging and marketing processes to optimise client ROI and operational efficiency• Build scalable internal processes and support systems for solution delivery and client engagement• Manage cross-functional project teams to deliver complex implementations and client success initiatives• Drive additional revenue through consultative sales of vehicle imaging products and upgrades• Create engaging social media content and digital marketing material to enhance brand presence and client outreach
EDUCATION
TAP Training
Training
Northumbria University
Bachelor's degree, Early Childhood Education and Teaching
ABOUT NICHOLA KEEPIN TAP. CERT
Innovative and client-focused professional with a hybrid background in learning and development, technical sales and software deployment within the automotive sector. Proven success delivering strategic consulting on vehicle imaging, digital transformation and sales enablement. Skilled in stakeholder engagement, project management and DMS/CRM systems (Autoline Drive, Incadea, Salesforce), with a growing focus on data-driven solutions and process optimisation. Adept at bridging the gap between technical teams and commercial objectives, with a strong commitment to continuous improvement and industry innovation.
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