Nichola Hazard
Account Executive - Uk Banking @Pegasystems
Coatbridge, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2020 — Present
Account Executive - Uk Banking @Pegasystems
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EDUCATION
2004 — 2005
University of Glasgow
CBA, Business
2005 — 2007
University of Glasgow
MBA, Business
2005 — 2007
University of Glasgow
Master of Business Administration - MBA, Business
2009 — 2009
Venturehaus
Green Belt, Six Sigma
SKILLS
Complaint ManagementChange ManagementStakeholder ManagementBoard PresentationsLeadershipComplaint HandlingData TransformationRelationship CultivationCustomer Journey PlanningContact CentersBusiness TransformationStatistical AnalysisE-BusinessNet Promoter ScoreTransformationManagementContact Centre Set Up and TransformationCustomer ExperienceShared ServicesCall CentersProject Delivery
ABOUT NICHOLA HAZARD
Combining 25+ years in contact centres, a history of leading transformation programmes in…
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