Nichales Devlin
VP Tech Ops - Orangetheory Fitness
- Role
- Vice President of Tech Operations at Orangetheory Fitness
- Location
- Delray Beach, FL, US
- LinkedIn followers
- 500 followers
About Nichales Devlin
20 + years of leadership experience across technology - project management and product development. Has a passion for exceeding performance commitments, launching new programs and projects, leadership development, employee engagement, and product development. Specialties: Strategic planning, incident management, recruiting, leadership development, innovation, training, performance management, process improvement, team building, project management, project development, employee engagement, coaching and developing.
Experience
Vice President of Tech Operations
Dec 2022 — Present
Education
Bradley University: Foster College of Business
Certification, Leadership Focus
2010 — 2011
Skills
- Team Management
- Customer Experience
- Web Chat
- Leadership Development
- Sales Management
- Call Centers
- Cross-Functional Team Leadership
- Performance Management
- Employee Training
- Vendor Management
- Coaching
- P&L
- Customer Relationship Management (Crm)
- Business Process Improvement
- Process Improvement
- Outsourcing
- Bpo
- Microsoft Word
- Team Leadership
- Overseas Experience
- Change Management
- Project Management
- Customer Retention
- Customer Service
- Team Building
- Management
- Microsoft Excel
- Customer Satisfaction
- Training
- Virtual Teams
- Microsoft Powerpoint
- Leadership
- Recruiting
- Operations Management
- Microsoft Office
- Employee Engagement
- Workforce Management
- Strategic Planning
- Contact Centers
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