Nicey Arora
Senior Financial Advisor Business Analysis & Process Improvement @Scotiabank
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WORK HISTORY
Senior Financial Advisor Business Analysis & Process Improvement @Scotiabank
Mississauga, ON, CA
1.Partner with clients across accounts, lending, credit cards, investments, and digital banking to understand needs and identify process gaps.2.Gather and document business requirements, user stories, and acceptance criteria for system and workflow improvements.3.Collaborate with IT and stakeholders to support Agile initiatives, including backlog refinement, sprint planning, and UAT.4.Recommend process optimizations to improve operational efficiency, compliance (KYC/AML), and client experience.
EDUCATION
Lambton College
Post graduate diploma in Business management, Business management
ABOUT NICEY ARORA
Banking professional with 5+ years of experience as a Financial Advisor, now transitioning into Business Analysis within financial services. Over the years, I have worked directly with clients, business leaders, and cross-functional teams to identify process gaps, gather requirements, and support the rollout of digital banking solutions.In my advisor role, I often performed BA responsibilities: documenting client and business requirements, mapping processes, collaborating with IT and compliance teams, and validating system enhancements during UAT. I am well-versed in Agile practices such as backlog refinement, sprint planning, and acceptance criteria definition.Key skills: Business & Functional Requirements, User Stories, Process Mapping, UAT, Agile (Scrum), Compliance (KYC/AML), Stakeholder Management, and Financial Products (Mortgages, Loans, Investments).I am passionate about bridging the gap between business needs and technology solutions, and I am actively seeking Business Analyst opportunities where I can leverage my banking expertise to deliver customer-focused solutions
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