Mike Brown Nice Guy
Co-founder, CSO @Fibernetics
Signup · Get unlimited contacts
WORK HISTORY
Co-founder, CSO @Fibernetics
Waterloo, ON, CA
Leading Enterprise strategy and growth initiatives across telecom and AI verticals.Special Project: Assignment to Nucleus Technologies Inc,(Startup Division)Supporting the rollout and scaling of Nucleus, a strategic startup initiative incubated by Fibernetics. Focused on SME, and Enterprise AI consulting, inbound voice automation, and custom generative AI development.Collaborating on go-to-market strategies, client onboarding, and product-market fit validation while maintaining senior advisory responsibilities with Fibernetics board of Directors.
EDUCATION
Conestoga College
Business Marketing, Marketing & Sales, Accounting, Communications, Administration & Operations, Advertising
SKILLS
ABOUT MIKE BROWN NICE GUY
After 20+ years in telecommunications and speaking to thousands of business owners, I\'ve learned that the biggest business problems aren\'t technical - they\'re visibility gaps that cost companies millions without them knowing it.I help business leaders answer questions they didn\'t know to ask- How many customer calls are you actually missing- What\'s the real cost of poor communication quality- Where are the hidden revenue opportunities in your operations- Where are the opportunities to use your call data and leverage automation to gain incites to real information that drives decisions?Examples:→ Healthcare system discovering they missed 30% of patient calls (~$2M revenue impact)→ Automotive group uncovering $500K in lost service appointments annually→ Retail chain identifying communication gaps costing 15% customer satisfactionMy approach is simple: Start with understanding your business, not selling technology. Most executives are solving problems they can see while missing the ones that matter most.I believe every business conversation should begin with empathy and end with actionable insights -whether we work together or not.What operational blind spots might be hiding in your business?
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.